Who Are We?
OpenTravel was launched in 2024 and, unlike other travel insurance products our policies have been designed by people who are actually specialists in that field. OpenTravel is a trading name of AllMadeUp Travel Insurance Plc. (madeUpGroup), whose directors have over 70 years of combined experience in providing first class travel insurance products.
Our aim is to provide great cover at affordable prices and being voted Travel Insurance Provider of the Year and Most Trusted Travel Insurance Provider 2024 is testimony that we are working towards that goal.
Our Customer Promise
At OpenTravel our customers are truly at the heart of everything we do, and we always strive to provide the best service possible at every stage of the travel insurance cycle – from choosing your policy to making a claim.
We believe that we have to provide the whole package, and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood, the customer service should be first class and, most importantly of all, the claims process must be straight forward and fair, with prompt settlement.
We always appreciate customer feedback, so if you have any comments for us please click here.
Our Staff
In order to ensure that our customer service is maintained to the highest standards, we work with specialist teams on all areas of customer contact, including Medical Screening, Customer Service, Emergency Assistance and Claims. For more information, please visit Our Staff page.
Our Products
At OpenTravel we understand that holidays come in all shapes and sizes, which is why we specialise in providing specialist policies to suit any trip. From Beach holidays and city breaks to Backpacker and specialist wintersports policies, we have tailored cover to protect you during your next adventure.
Our newly designed website will help you browse the policies available, and choose a level of cover to suit you and your trip. For a full list, please hover over our Travel Insurance tab at the top of this page.